Does Mattress Firm Take Old Mattresses? How Mattress Removal Usually Works

If you’re shopping for a new bed, it’s natural to wonder: Does Mattress Firm take old mattresses when a new one is delivered? Many people want an easy way to get rid of a used mattress without having to haul it themselves, so this is a very common question.

Because policies can vary by location and service provider, it helps to understand how mattress removal and haul-away services typically work, what to expect, and what alternatives you might have.

Does Mattress Firm Take Old Mattresses When Delivering a New One?

In many retail situations, old mattress removal may be available as an optional haul‑away service, often for an extra fee. Some delivery services offer:

Removal of your old mattress
Removal of your old box spring or foundation
Basic setup of the new mattress

However, whether this is offered can depend on:

Your delivery area
The delivery service used (store staff vs. third‑party)
Local rules or restrictions around used mattress disposal

Because these details can change, it’s important to ask directly at the time of purchase whether mattress haul‑away is available, what it includes, and what it costs.

Why Do Some Stores Take Old Mattresses and Others Don’t?

Mattresses are bulky, heavy, and can be difficult to handle, so not every retailer or delivery partner can accept them. Common reasons policies differ include:

Local regulations: Some areas have specific rules about how used mattresses must be handled or treated.
Sanitation concerns: Used bedding can’t be resold as new, and sometimes must be processed or disinfected before recycling or disposal.
Transportation and labor: Picking up an old mattress takes extra time, space, and staff, which is why it’s often an added service rather than a standard feature.

Because of this, when people search “Does Mattress Firm take old mattresses”, they’re usually trying to understand if their new‑mattress delivery will also solve the problem of removing the old one in a single visit.

What Does a Typical Mattress Haul‑Away Service Include?

Policies vary, but mattress haul‑away services commonly include:

Removal of one old mattress (sometimes plus a box spring or foundation)
Carrying it out of your home from the room where it’s set up
Transporting it for recycling or disposal according to local guidelines

There may be limitations, such as:

Maximum number of items (for example, one mattress and one base)
Condition requirements (extremely soiled or damaged items may not be accepted)
Type restrictions (sometimes adjustable bases or specialty frames are not included)

Always check exactly what’s covered so you’re not surprised on delivery day.

If Mattress Firm Doesn’t Take Old Mattresses, What Are Your Options?

If you find that mattress haul‑away isn’t available in your situation, there are still several common alternatives:

Municipal bulk pickup: Many local waste services offer scheduled large‑item pickup.
Local recycling centers: Some areas have facilities that specialize in mattress recycling.
Donation (if in good condition): Certain organizations may accept gently used mattresses, depending on local rules and condition.
Private junk removal services: These companies often pick up mattresses for a fee.

When considering donation, most organizations only accept mattresses that are clean, structurally sound, and free of major damage.

What Should You Ask Before Scheduling Delivery?

When you’re placing an order and wondering, “Does Mattress Firm take old mattresses in my area?”, it helps to ask a few specific questions:

Is old mattress removal available with my delivery?
Is there an extra fee, and how much is it?
Will you also take the old box spring or foundation?
Are there any conditions (stains, bed size limits, etc.) that would prevent haul‑away?
Do I need to prepare the mattress in any way before pickup?

Getting clear answers ahead of time makes delivery day smoother and helps you plan a backup option if needed.

How to Prepare Your Old Mattress for Pickup

If haul‑away is available, a little preparation can make the process easier:

Strip all bedding and remove mattress protectors or toppers.
Clear a path from the bedroom to the door so delivery staff can move safely.
Check for local rules about mattress bags or covers; some areas require a plastic encasement for sanitation.

These simple steps help ensure your old mattress can be removed quickly and safely.

✅ Quick Mattress Takeaways

Key points consumers should understand about “Does Mattress Firm Take Old Mattresses”

Mattress removal is often optional, not automatically included with delivery.
Availability of haul‑away can depend on location, delivery partner, and local rules.
Services typically include removal of one old mattress, sometimes with a box spring or base.
There may be extra fees and conditions (such as cleanliness or item limits).
If haul‑away isn’t available, alternatives include city bulk pickup, recycling centers, donations, or private junk removal.
Asking specific questions before purchase helps you avoid surprises on delivery day.

Understanding how old mattress removal usually works makes it easier to plan your upgrade. When you find yourself asking “Does Mattress Firm take old mattresses?”, the best approach is to treat haul‑away as a possible, but not guaranteed, service and confirm the exact details for your address, delivery type, and mattress order.