Does Mattress Firm Remove Old Mattress? How Removal Usually Works
If you’re shopping for a new bed, it’s natural to ask: “Does Mattress Firm remove old mattress?” Many people want to avoid the hassle of moving, donating, or disposing of a bulky mattress on their own. This FAQ-style guide explains how mattress removal typically works, what to expect, and what alternatives you have if removal isn’t included.
Does Mattress Firm Remove Old Mattress When Delivering a New One?
When people search “Does Mattress Firm remove old mattress”, they are usually trying to find out whether their old bed will be taken away at the same time as the new delivery.
In general, many mattress retailers and delivery services do offer old mattress removal, but it often depends on:
- Your location
- The type of delivery service you choose
- Local rules and disposal options
- Any extra fees or add-on services
Because policies and services can change, it’s important to confirm directly with the specific store or delivery provider at the time you arrange your purchase or delivery.
Why Does Old Mattress Removal Matter?
Old mattress removal is more than just a convenience. It affects:
- Space in your home – Mattresses are large and hard to store.
- Transportation – Not everyone has a vehicle that can safely move a mattress.
- Disposal rules – Some areas have specific guidelines or restrictions for mattress disposal.
- Time and effort – Coordinating donation, recycling, or bulk pickup can be time‑consuming.
Because of these factors, many shoppers want a “take away the old, bring in the new” style service. Understanding how removal typically works can help you choose the right delivery option and avoid last‑minute surprises.
Common Questions About Old Mattress Removal
Is Old Mattress Removal Always Free?
Not always. In many cases, mattress removal is an additional service. Common approaches include:
- Free removal with certain delivery or setup packages
- A small added fee for hauling away the old mattress and sometimes the box spring
- No removal option in certain regions due to local regulations or limited services
When you ask “Does Mattress Firm remove old mattress”, it’s useful to also ask about any extra cost, what exactly is included, and whether there are size or condition limits.
Will They Take the Box Spring or Bed Frame Too?
Old mattress removal services typically focus on:
- The mattress
- The box spring or foundation
Bed frames, headboards, and other furniture are often not included, or they may require separate arrangements. It’s helpful to clarify:
- What items qualify for removal
- Whether adjustable bases, platform beds, or damaged items are accepted
What Conditions Might Affect Mattress Removal?
Even when a store or delivery company offers removal, a few factors can affect whether they can take your old mattress:
1. Cleanliness and Condition
For hygiene and safety, some services may decline to remove:
- Mattresses with visible stains or strong odors
- Items with signs of pests or heavy damage
2. Access and Setup
Removal usually assumes:
- Reasonable access through doorways, stairs, or elevators
- A clear path to move the old mattress out of the room
If access is especially tight or hazardous, removal may not be possible without risks or extra planning.
3. Local Disposal and Recycling Rules
Some areas have specific rules about mattress recycling or disposal. These rules can influence:
- Whether removal is offered at all
- How many items can be taken
- Any fees that might apply for proper disposal
Alternatives If Old Mattress Removal Isn’t Available
If, after asking “Does Mattress Firm remove old mattress”, you find that removal is not offered or doesn’t fit your situation, you still have several common options:
- Municipal bulk pickup – Some cities offer scheduled large‑item collection.
- Recycling centers – Certain facilities accept mattresses for recycling of foam, springs, and fabric.
- Donation (if in good condition) – Some charitable organizations may accept gently used mattresses, depending on local policies.
- Self‑transport to a landfill or transfer station – If permitted, you can take the mattress yourself using a suitable vehicle and tie‑down equipment.
Whichever route you choose, checking local guidelines ahead of time can help you avoid fines or return trips.
What Should You Ask Before Delivery?
To avoid confusion, it helps to ask specific questions when arranging your new mattress delivery:
- Is old mattress removal offered at my address?
- Is there any fee for removal?
- Will you take both the mattress and the box spring?
- Are there condition requirements for the old mattress?
- Do I need to remove bedding or disassemble anything in advance?
Having clear answers makes delivery day smoother and reduces the chance of last‑minute issues.
✅ Quick Mattress Takeaways
Key points consumers should understand about “Does Mattress Firm Remove Old Mattress”
- Removal is often available but not guaranteed – It depends on location, service level, and current policies.
- Fees may apply – Old mattress removal can be included with certain services or charged as an extra.
- Condition matters – Severely soiled or damaged mattresses may not be accepted for haul‑away.
- Scope can vary – Some services remove the mattress and box spring, but not frames or other furniture.
- Alternatives exist – Local bulk pickup, recycling centers, or donation options can help if removal isn’t offered.
- Always confirm details in advance – Ask about availability, cost, and any requirements before your delivery is scheduled.
Understanding how old mattress removal typically works can make upgrading your sleep setup far less stressful. By asking clear questions around “Does Mattress Firm remove old mattress” and knowing your local disposal options, you can plan a smooth transition from your old bed to your new one.

