Does Costco Haul Away Old Mattress? How Removal Typically Works

If you’re buying a new mattress, it’s natural to wonder: Does Costco haul away old mattress sets when they deliver your new one? This guide explains how mattress haul-away usually works with big-box retailers, what to expect, and what to do if haul-away isn’t available in your area.

Does Costco Haul Away Old Mattress With Delivery?

In many regions, mattress delivery services can include haul-away of your old mattress and box spring, but it is not guaranteed in every location or for every purchase type.

Because policies and services can differ by:

  • Your delivery address
  • The delivery provider used
  • Type of mattress or base purchased

you’ll typically see haul-away options described at checkout or in your order details.

Key idea: The answer to “Does Costco haul away old mattress?” is often “yes, where service is available, usually with mattress setup or white-glove–style delivery,” but it must be confirmed for your specific order.

When Is Old Mattress Haul-Away Most Likely Included?

1. With in-home delivery and setup

When a retailer offers in-home mattress delivery, setup, or “white glove” service, old mattress removal is more commonly included or available as an add-on. In these cases, the delivery crew may:

  • Bring the new mattress inside
  • Set it up on your frame or base
  • Remove packaging
  • Take away your old mattress and possibly the box spring

2. In certain geographic areas

Some areas have contracts with delivery services that offer mattress haul-away as part of their standard process, while others may not, even with the same retailer. Local regulations around mattress disposal and recycling can also affect availability.

3. For specific product types

Traditional mattresses and box springs are more likely to qualify for haul-away than:

  • Adjustable bases
  • Heavier specialty frames
  • Built-in or custom furniture

These may have separate removal terms or not be eligible at all.

Common Questions About Old Mattress Removal

Does Costco haul away old mattress for every delivery?

Not in all cases. Availability can depend on:

  • Whether your order includes in-home setup
  • What the delivery partner offers in your region
  • Local disposal rules

For some orders, curbside or threshold delivery may be the only option, with no haul-away included.

Is haul-away usually free?

Sometimes haul-away is bundled into premium delivery services, while in other cases it may:

  • Cost an additional fee
  • Be limited to “like-for-like” removal (for example, mattress and box spring only)
  • Not be offered at all

If cost is a concern, it’s important to check the delivery and service description carefully before placing your order.

Will they remove any mattress, in any condition?

Most services only remove a standard mattress and box spring that can be safely carried out of the home. They may decline to take items that are:

  • Severely damaged or infested
  • Wet or heavily soiled
  • Non-standard sizes or custom-built

There are often safety and sanitary rules that the delivery crew must follow.

What If Haul-Away Is Not Available?

If the answer to “Does Costco haul away old mattress” is no for your specific order or location, you still have several options:

  • Municipal bulk pickup: Many cities offer large-item pickup on set days or by appointment.
  • Mattress recycling centers: Some areas have drop-off or pickup services focused specifically on mattresses.
  • Donation (if in usable condition): Certain organizations may accept gently used mattresses, depending on local regulations and condition standards.
  • Landfill or transfer station: As a last resort, you can typically bring the mattress to a local facility that accepts bulky household items.

Checking local rules is important, since mattress disposal guidelines can be strict in some communities.

What to Check Before You Order a New Mattress

To avoid surprises on delivery day, it helps to review a few details in advance:

  • Delivery type: Is it curbside, threshold, or in-home setup?
  • Service description: Does it clearly mention “haul-away,” “removal,” or “like-for-like removal”?
  • Location notes: Are there any exclusions for your zip code or building type?
  • Item eligibility: Is removal limited to standard mattresses and box springs?

📝 Tip: Keep a copy of your order confirmation and delivery email. These typically outline what the delivery team is expected to do inside your home.

✅ Quick Mattress Takeaways

Key points consumers should understand about “Does Costco Haul Away Old Mattress”

  • Haul-away may be available when you buy a new mattress with in-home delivery or setup, but it is not universal.
  • Service depends on location, delivery partner, and product type, so it has to be confirmed for each order.
  • Old mattress removal is sometimes bundled, sometimes an extra fee, and sometimes not offered at all.
  • Only standard, safe-to-handle mattresses and box springs are usually eligible for pickup.
  • If haul-away is unavailable, local bulk pickup, recycling programs, or donation options are common alternatives.
  • Reviewing the delivery and services section of your order helps you know exactly what to expect on delivery day.

Understanding how mattress removal works before you buy makes the process smoother and helps you plan a responsible, low-stress way to say goodbye to your old mattress.